Elovate provides ISOtunes® with easy eCommerce fulfilment integrations.
Our client ISOtunes® has an online business selling award-winning hearing protectors from Haven Technologies, a pioneering consumer safety product company from Indiana, US.
When Haven Technologies started their business in 2016, their mission was to enhance hearing protection, increase productivity, and promote connectivity, and to do so through merging the latest developments in hearing protection technology with cutting-edge electronics. Their products would be stylish, modern, and lightweight in design.
From the outset, Haven Technologies were, first and foremost, a customer-oriented business. They wanted to leverage emerging technologies to build the best products and uphold the industry’s highest standards in customer service. Having fulfilment solutions which truly delighted their customers was critical to their achieving this.
ISOtunes® and ISOtunes®Sport approached Elovate in 2021 to manage their B2B and D2C distribution and warehousing requirements for the UK and Ireland. They were looking for easy integrations with their existing systems as well as ongoing integrations with all the major online e-tailers supporting drop shipping and direct fulfilment.
“What particularly impressed me was the ease with which Elovate gave us everything we needed whilst simultaneously supporting financial savings. Communication was perfect from start to finish, with multiple managers attending to us and making sure we had all data required to complete the process. Our customers didn’t miss a day of promised shipping during the warehouse changeover!”
When asked if they would recommend Elovate to other eCommerce companies, ISOtunes® replied that they definitely would, and in fact had already done so!
“ISOtunes® are a lovely client and so easy to work with. They are organised, have a good, clear business strategy; understand their niche and know their product and their sector inside and out. It’s a total pleasure working with them, and we look forward to continuing to support them with our fulfilment solutions every step of the way.”
– Claire Greaves, Head of Client Services at Elovate