Direct Debits made easy for your charity

We take the pressure off your charity Direct Debits. Whether online, over the phone or by post, we make Direct Debit management easy, secure, and all in one place.

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Quick Quote - time to boost your Direct Debits

    Direct Debits simplified

    With over 22 years of experience as a Bacs Approved Bureau specialising in charity payments, we know how important it is for you to be able to streamline your processing, get payments made and reconciled quickly, and run reports whenever you need them.

    Our flexible and personal Direct Debit service gives you total control and campaign insight, as well as all the tools you need to maximise your payments and engage with supporters.

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    So, why Elovate?

    At Elovate, we are Charity Direct Debit experts… but there’s more to us than that. Here’s what we can offer.

    • Unmatched and Flexible experience

      A charity only Direct Debit Payment Service Provider, we have been a Bacs Approved Bureau supporting the Charity sector for over 22 years.

    • Trusted & established

      Trusted by some of the best-known charities in the UK. Household name or niche, large or small, we’re a trusted partner.

    • Transparent process

      We believe all monies should be collected under your charity’s facility, go directly into your charity’s bank account and only your brand name should appear on supporters’ statements.

    • 100% secure

      All supporter Direct Debit data is handled and stored securely backed up with ISO, PCI, Bacs and Cyber accreditations.

    • One platform

      To keep things simple, we offer one platform that works across all our services with API connectivity.

    • Simple fees

      We don’t believe in fitting every charity into the same box or dictating how you do things.

    Trusted & Flexible Direct Debit Service

    As charity payment experts, we know how important it is for you to be able to streamline your processing, get payments made and reconciled quickly, and run reports whenever you need them. Our flexible and personal Direct Debit Management service gives you total control and campaign insight, as well as all the tools you need to maximise your payments and engage with supporters.

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    Simple fees & quick quote available!

    We don’t believe in fitting every charity into the same box or dictating how you do things.

    That’s why we’ve designed and developed our Direct Debit service with a truly personal and flexible feel.

    We offer a choice of two packages with low monthly and transaction fees that we can adapt to your needs. Why not ask us for a quick quote so you can see how much your charity could save?

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    Unmatched security

    All supporter Direct Debit data is handled and stored securely with Elovate.

    A Bacs Approved Bureau for over 22 years, we are ISO 27001 certified, GDPR compliant and trusted by many leading UK charities.

    We offer a simple data set-up process, and have expertise in integrating with professional fundraising agencies and charity CRMs to streamline the data flow. We can also work with you to integrate via our API if you prefer, so there are less touchpoints in the data exchanges.

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    Feeling the love

    Personal Supporter Communications

    We understand how important it is to communicate with supporters quickly, and to make every contact feel personal.

    From a simple thank you, to more sophisticated campaign or payment led communications, we work with you to make sure each one engages supporters with your cause and treats them as the individuals they are.

    Whether you’re sending letters or emails, we can help.

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    One platform – no stress

    To keep things simple, we offer one platform that works across all our services.

    We’ve developed the platform hand in hand with our charity clients to provide what we believe is the best charity Direct Debit solution on the market!

    Whether you want to gain data-driven supporter insight, generate payment and attrition reports, view your online Direct Debits, or amend a supporter’s Direct Debit details, you can do it all in real time via the dashboard.

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