Direct Debit Service.

We take the pressure off your charity Direct Debits. Whether online, over the phone or by post, we make Direct Debit management easy, secure, and all in one place.

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Direct Debits simplified.

With over 22 years of experience as a Bacs Approved Bureau specialising in charity payments, we know how important it is for you to be able to streamline your processing, get payments made and reconciled quickly, and run reports whenever you need them.

Our flexible and personal Direct Debit service gives you total control and campaign insight, as well as all the tools you need to maximise your payments and engage with supporters.

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Direct Debit Management

Our Direct Debit solutions will help your organisation thrive and increase its impact, making your payment processing quick, easy, and secure.

Direct Debit Online

We will work with you to create an online Direct Debit page for your main donation page or appeal (or both!) in your brand and tone of voice.

Our quick and easy set-up process involves an initial discussion to ensure we fully understand your charity and preferences. We’ll then use this information and our years of expertise in the charity sector to create a tailored solution for you.

The result is an online Direct Debit and donation page that we know you will be proud to display on your charity’s website.

One Platform

To keep things simple, we offer one platform that works across all our services.

We’ve developed the platform hand in hand with our charity clients to provide what we believe is the best charity Direct Debit solution on the market!

Whether you want to gain data-driven supporter insight, generate payment and attrition reports, view your online Direct Debits, or amend a supporter’s Direct Debit details, you can do it all in real time via the dashboard.

Data Security

All supporter Direct Debit data is handled and stored securely with Elovate.

A Bacs Approved Bureau for over 22 years, we are ISO 27001 certified, GDPR compliant and trusted by many leading UK charities.

We offer a simple data set-up process, and have expertise in integrating with professional fundraising agencies and charity CRMs to streamline the data flow. We can also work with you to integrate via our API if you prefer, so there are less touchpoints in the data exchanges.

Simple Fees

We don’t believe in fitting every charity into the same box or dictating how you do things.

That’s why we’ve designed and developed our Direct Debit service with a truly personal and flexible feel.

We offer a choice of two packages with low monthly and transaction fees that we can adapt to your needs. Why not ask us for a quick quote so you can see how much your charity could save?

Why Elovate?

Elovate is trusted by some of the best-known charities in the UK, both large and small. As an approved Bacs Bureau with unmatched experience in charity Direct Debits, we are charity payment experts. We’re also proud members of the Chartered Institute of Fundraising.

We are completely transparent with you – we only process payments for charities with their own Service User Number. We believe all monies should be collected under your charity’s facility, going directly to your bank account, and only your brand should be visible on supporter statements.

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