Charity Fulfilment.

We help charities sell, track and dispatch, providing customised eCommerce fulfilment services with proven technology.


eCommerce Fulfilment for Charities.

We’re an award-winning eCommerce provider with a proven partnership approach to charity fulfilment, working with our charity clients to ensure our fulfilment service delivers.

Whether your charity already runs an online shop selling cards, homeware, toys, gifts, or anything else for that matter, or you’re interested in setting one up, Elovate can support your fulfilment needs. Not only do we have vast eCommerce fulfilment experience, but we also have a deep understanding of how charities work.

Get in touch

Charity Fulfilment Services

We give you more control, more flexibility, and more eCommerce orders through our high-tech, tailored charity fulfilment services.

Order Fulfilment

From order to dispatch, we’ve got it covered. Your orders are picked, packed, and dispatched immediately following confirmation of an online order.

We offer a full range of order fulfilment services, including:

  • Web Platform Integrations
  • Goods In & Inventory
  • Pick and Pack
  • Packaging & Sustainability
  • Couriers
  • Returns Management
  • Contact Centre (MOTO)

Stock Management

We can handle your stock from our two state-of-the-art warehouses in York and Winsford.

Your stock is in safe hands with Elovate – we treat it like it’s our own. On arrival at our clean, dry warehouse, we count all items, check for damage, and photograph, weigh and measure each product.

We keep you updated on stock levels through our system’s automatic sync feature and can manipulate stock levels if required.


Our technology lets you manage every aspect of your online ordering system. It’s packed with useful features that give you and your supporters a smooth and easy order process.

Through our IT Ecosystem, we can provide 24/7 visibility of your orders, courier tracking, and integration with multiple marketplaces and inventory platforms.

This turnkey eCommerce solution for charities enables us to support your team in delivering fulfilment excellence and driving additional revenue. The suite of added value solutions available also means that we can offer a fantastic supporter journey, from donation processing to order dispatch.

eCommerce Experience

Whilst we integrate with leading eCommerce platforms, we also have built bespoke eCommerce online shops for charities.

However, our digital services do not stop at supporter shops, we also have technology that allows for volunteers, community groups and supporter services staff to place orders and for these to be dispatched under the rules you have in place.

When it comes to eCommerce orders, we have the experience and charity know-how to make it happen.

Why Elovate?

We have been helping charities optimise their shopping experience for more years than we can remember, and we keep our focus firmly fixed on what’s important to you and your supporters. Our proactive account management team will ensure you receive all the support you need.

eCommerce fulfilment is our speciality. Not only can we deliver 99.9% pick accuracy, but we also have state-of-the-art technology to back it up, including an advanced warehouse management system and cloud-based software. Elovate is the leading choice for your charity fulfilment.

Get in touch

Up Next

Response Handling

Our response handling service provides flexibility, insight, and integration to meet the needs of your charity and supporters.

Explore Response Handling